Q: Are my deposit accounts FDIC insured?
A: Yes! Each individual customer's account is insured by the FDIC up to $250,000 per account.
Q: How do I set up Direct Deposit of my payroll check?
A: After your checking application has been approved, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.
Q: How do I set up Direct Deposit of my Social Security check?
A: After your checking application has been approved, you will receive our routing and transit number and your account number. Simply visit the bank and we will assist you in setting up your direct deposit, or call the Social Security Administration at 1-877-850-7824.
Q: Can I get information about my account by phone?
A: Yes! Account information is available with our Customer Service Representatives during business hours at our office or ask about our Voice Response System for automated account information 24 hours a day. 1-800-255-4194
Q: Is interest paid on my checking account?
A: Yes! We have several accounts that pay interest. Contact us, and we will assist you in finding the perfect account for you.
Q: Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A: At this time, we accept applications from persons residing within the United States with valid U.S. tax identification numbers (Social Security Numbers). Please contact branch personnel for Foreign ID requirements. If you have other questions, we'd like to hear from you.
Q: Can I do all of my banking with you?
A: Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday banking activities can be performed on your own time. Contact us with questions about your banking needs.
Q: Can I look at all of my transactions at any time?
A: Yes! With Online / Mobile Banking, you have access to your account information 24 hours a day, 7 days a week!
Q: How frequently is my information updated?
A: Your account information is updated every business day with new transactions that posted to your account the previous day.
Q: Are wire transfers possible to and from my checking account?
A: Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Contact us for details.
Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, night depository or ACH (Automated Clearing House) transactions. Mobile Deposit is available for those that qualify for enrollment. We also offer a bank-by-mail service, which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.
Q: When do I have access to use Internet Banking?
A: With Online or Mobile Banking, you have access to your account information 24 hours a day, 7 days a week! Text Banking is available for you to access your information.